Confidentiality
How we look after your bids, prices and client details.
Tender submissions hold some of a practice's most sensitive material: fee levels, methods, staff CVs and client names. Before you send us anything, you receive a signed confidentiality undertaking. It is our promise to you and takes effect straight away. You don't need to sign or return anything.
What the undertaking says
- It covers anything you give us for the work, in any form, whether or not it is marked confidential.
- We use it only to prepare and revise bid material for you.
- We don't pass it to anyone else without your written permission.
- We don't use it for our own benefit or for any other client, at any time.
- We keep it securely and copy it only as far as the work needs.
- If you ask, we delete or return everything and confirm in writing once it is done.
- It lasts three years, whether or not we work together and whether or not a bid is submitted.
- It is governed by the law of England and Wales.
It does not cover information that is already public, that we already held without a duty of confidence, or that we are required by law to disclose. If we are ever required to disclose anything, we will tell you first wherever we are allowed to.
One firm per tender
Some tenders expect bidders to make sure their bid writer is working only for them on that procurement. We follow that as standard: once you say yes to a tender, we don't write it for any other firm.
Why we don't name our clients
Our work for each practice is confidential, so we don't publish the names of the practices we work with or the tenders we write for them. We would treat your practice the same way.
Looking at a tender?
Tell us which one, or ask us to look out for tenders that suit your practice.
Send an enquiryLost one recently?
Send it to us with the buyer's feedback, and we will tell you where the marks went, free of charge.
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